• Home
  • Terms and conditions

Welcome to Biocean Science & Nutrition – Terms and Conditions (Terms of Use)

Biocean Science & Nutrition is pleased to provide this website for your personal use. Please read the terms and conditions carefully as they govern your use of the Biocean Science & Nutrition website. By using this site, you agree to the terms and conditions set out below. Please do not use this site if you do not accept the following:

Use of this Site

Your access to and use of this site is subject to the following terms and conditions and all applicable laws and regulations. These terms and conditions are subject to change at any time and it is your responsibility to keep apprised of such changes. Your continued access and/or use of this site constitutes your continuing acceptance of these terms and conditions.

The information posted by Biocean Science & Nutrition on this site is believed to be accurate when posted but is not warranted or represented in any way to be so. Biocean Science & Nutrition assumes no liability or responsibility for any errors or omissions on this site. Any use or reliance on such information is at your own risk. Biocean Science & Nutrition reserves the right to limit or restrict your use of this site at any time.

Operator

ACTIMAR INC. IS IN THE PROCESS OF ACQUIRING 9134-3954 QUEBEC INC., FORMERLY QUINTON AMERICA.

Current operator of this site is: 9134-3954 Quebec Inc., 3707 boulevard du Tricentenaire, PAT, QC, H1B 5W3, Canada

Toll-Free: 1.888.3617878, Fax: 450.659.7762, Email: [email protected]

IMPORTANT: CHARGES ON YOUR CREDIT CARD MAY APPEAR AS CHARGED BY ''QUINTON AMERICA'' or ''ACTIMAR'' DURING THE TRANSITION.

SHIPPING

IMPORTANT: Orders shipped overseas via ''Surface''may take a while to arrive in certain countries. Please see time estimates below for parcels shipped via Surface:

  • Europe — 1-2 months
  • Asia Pacific / Australia — 2-3 months
  • Africa — 2-3 months
  • South America — 1-2 months
Payment Methods: We accept all major credit cards: Visa, MasterCard, AMEX and PayPal

Credit Card Charges: 
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be fully refunded.

Returns: OUR PRODUCTS BEING HEALTH RELATED PRODUCTS WE CANNOT ACCEPT RETURNS.

Turnaround: Orders are normally shipped within a maximum of 48 hours after reception (excluding weekends and holidays). Exceptionally orders may take longer to be shipped. You will be contacted if your order takes 96 or more hours to be shipped. THE OPERATOR SHALL NOT BE HELD LIABLE IN ANYWAYS FOR DELAYS IN SHIPPING AND NO REFUND FOR ‘’SLOW’’ SHIPPING WILL BE MADE.


Customs Clearance, Tariffs and taxes: Orders maybe subject to Customs Clearance fees, tariffs and taxes. Such fees are the sole responsibility of the buyer.

Carriers: All parcels are shipped via Canada Post and relayed by your National Postal Service once in your country. Canada Post and/or your National Postal Service may not group multiple parcels to be delivered at once and for that reason, it is possible that your order will come in 2 or more deliveries even if all parcels shipped out at once.

Order Tracking: All orders are provided with a tracking number. Tracking number will be sent to the email you use for ordering.

Shipping Rates: The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Delivery times: Delivery times are based on the shipping option you choose and your location. Delivery times showed on the website are standard and can vary due to multiple factors. THE OPERATOR OF THIS SITE SHALL NOT BE HELD LIABLE FOR ANY DELAYS IN DELIVERY.

Lost items: Items will be considered lost:

  • 2 weeks past the expected delivery date for all Air, Expedited, Xpress or Priority shipping options
  • 8 weeks past the expected delivery date for all ground options
We will open a case with the post office as soon as an item is considered lost. Upon the investigation's conclusion, we will fully refund you or send you a replacement at no cost if your item is concluded lost. Investigations may take up to 6 weeks.
REFUNDS OR REPLACEMENT ORDERS WILL ONLY BE MADE AFTER THE INVESTIGATION'S CONCLUSION.

Damaged or defective Products: Broken, damaged or defective products will be replaced at no cost or credited on your next order at your discretion upon reception of *clear visual proof of damage or defectiveness within 24 hours of reception.

*Clear visual proof of damage or defectiveness: clear picture showing damage, showing the number of units damaged, showing products damaged, lot number and expiry date of products damaged. CREDITS OR REPLACEMENT ORDERS WILL BE MADE WITHIN 96 HOURS AFTER RECEIVING SATISFACTORY CLEAR VISUAL PROOF OF DAMAGE OR DEFECTIVENESS.

Order Cancellation: Any unshipped orders can be canceled. Orders canceled after 24 hours of being placed will be charged a 15% restocking fee that will be deducted from your order refund.

Order Errors: THE OPERATOR OF THIS SITE SHALL NOT BE HELD LIABLE IN ANYWAYS FOR ANY ERRORS YOU MADE DURING ORDERING (QUANTITIES, PRODUCTS, ADDRESS, ETC.)

Health Disclaimer

Please see our Health Disclaimer

Warranty Disclaimer

OUR PRODUCTS ARE TO BE USED ORALLY ONLY, WE DO NOT PERMIT ANY OTHER USAGE OF OUR PRODUCTS UNLESS SPECIFIED DIFFERENTLY. QUINTON AMERICA-9134-3954 QUÉBEC INC. SHALL NOT BE HELD LIABLE IN ANY MANNER FOR ANY MISUSE OF OUR PRODUCTS. OUR PRODUCTS ARE SOLD AS FINISHED PRODUCTS CLEARLY IDENTIFIED WITH A LOT# AND EXPIRY DATE. OUR PRODUCTS ARE NOT TO BE REPACKAGED IN ANY MANNER, OR SOLD AS SINGLE UNITS (AMPOULE BOXES). QUINTON AMERICA-9134-3954 QUÉBEC INC. SHALL NOT BE HELD LIABLE IN ANY MANNER FOR ANY REPACKAGING OR SINGLE UNIT SALE OF OUR PRODUCTS.

The products and services provided at or through this website are provided “as is” without any warranties of any kind to the full extent permissible pursuant to applicable laws.  Furthermore, we do not warrant the accuracy or completeness of the information, text, graphics, links, materials and other items contained on this site.  We may maintain the site and perform upgrades, fixes or patches on or to the site at any time without notice.

We specifically disclaim warranties of any kind, either express or implied, including, but not limited to, warranties of title or advice or written information.  There is no warrant of merchantability, fitness for a particular purpose, or non-infringement of third party rights within this site’s information and materials.

Privacy/Confidentiality

Please see our Confidentiality section

Users Comments

Certain parts of this website offer the opportunity for users to post and exchange opinions, information, material, and data (”Comments”) in areas of the website. Biocean Science & Nutrition does not screen, edit, publish or review Comments prior to their appearance on the website and Comments do not reflect the views or opinions of Biocean Science & Nutrition, its agents or affiliates. Comments reflect the view and opinion of the person who posts such view or opinion. Biocean Science & Nutrition shall not be responsible or liable for the Comments or for any loss cost, liability, damages or expenses caused and or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Biocean Science & Nutrition reserves the right to monitor all Comments and to edit, censor or remove any Comments which it considers in its absolute discretion to be inappropriate, offensive or otherwise in breach of these Terms and Conditions.

You warrant and represent that:

  1. You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  2. The Comments do not infringe any intellectual property right, including without limitation copyright, patent or trademark, or other proprietary rights of any third party;
  3. The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material or material which is an invasion of privacy;
  4. The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant to Biocean Science & Nutrition a non-exclusive royalty-free license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Website or content

The following organizations may link to our Website without prior written approval:

  1. Government agencies;
  2. Search engines;
  3. News organizations;
  4. Online directory distributors when they list us in the directory may link to our Web site in the same manner as they hyperlink to the Web sites of other listed businesses; and
  5. Systemwide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

We may consider and approve in our sole discretion other link requests from the following types of organizations:

  1. Commonly-known consumer and/or business information sources such as Chambers of Commerce, American Automobile Association, AARP and Consumers Union;
  2. com community sites;
  3. Associations or other groups representing charities, including charity giving sites,
  4. Online directory distributors;
  5. Internet portals;
  6. Online health products merchants
  7. Health professional websites;
  8. Accounting, law and consulting firms whose primary clients are businesses; and
  9. Educational institutions and trade associations.

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of Biocean Science & Nutrition; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site. If you are interested in linking to our website, you must notify us by sending an e-mail. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Approved organizations may hyperlink to our Web site as follows:

  1. By use of our corporate name; or
  2. By use of the uniform resource locator (Web address) being linked to; or
  3. By use of any other description of our Website or material being linked to that makes sense within the context and format of content on the linking party’s site.

By use of any other description of our Website or material being linked to that makes sense within the context and format of content on the linking party’s site.

Iframes

Without prior approval and express written permission, you may not create frames around our web pages or use other techniques that alter in any way the visual presentation or appearance of our website.

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our website upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our website, you agree to be bound to and abide by these linking terms and conditions.

Linked Sites

This site may contain links to other sites. The provision of links is for your convenience and does not constitute an endorsement, recommendation or approval of any linked sites. The linking of any site to or through this site does not imply any endorsement by Biocean Science & Nutrition of any company, product or information offered, described or otherwise made available on or through such linked sites. If you decide to access any site linked through this or to this site, you do so entirely at your own risk.

Trademarks

QUINTON LOGO, QUINTON HYPERTONIC®, QUINTON ISOTONIC®, QUINTON DUPLASE® and BIOCEAN® are trademarks or registered trademarks of Quinton America in the USA, Canada, the European Union and/or any other countries.

ACTIMAR, BIOCEAN®, MUCARD®, SYSCHOL®, PURE MARINE PLASMA are trademarks or registered trademarks of Actimar Inc and or Quinton America in the USA, Canada, Hungary, Benelux, France, Italy, Malaysia, the European Union and/or any other countries.

Other trademarks mentioned on www.shopbiocean.com website are the property of their respective owners.

Nothing contained on this site should be construed as granting any license or right to use any trademark, logo, service mark, design or other intellectual property displayed on this site, without the prior written consent of Biocean Science & Nutrition or any third party who may have rights to any such item or information displayed on this site. All rights in respect of all such trademarks or other intellectual property are reserved.

All content on this site is copyrighted unless otherwise noted. You may freely browse this site but you may only download text, images, audio and video content for personal, non-commercial purposes. Nothing from this site may be used by you for public or commercial purposes without the prior written consent of Biocean Science & Nutrition.

Jurisdiction

These terms and conditions are governed by the laws of Canada without respect to its conflict of laws principles and you expressly agree that exclusive jurisdiction for any dispute with Biocean Science & Nutrition (Quinton America) in any way relating to this site resides in the Courts of the Province of Quebec.

This Terms and conditions page was partially created at termsandconditionstemplate.com